Incivility and bullying in the workplace and nurses' shame responses

J Obstet Gynecol Neonatal Nurs. 2008 Mar-Apr;37(2):234-41; quiz 241-2. doi: 10.1111/j.1552-6909.2008.00227.x.

Abstract

Incivility and bullying in the workplace are intimidating forces that result in shame responses and threaten the well-being of nurses. Some nurses are accustomed to tolerating behaviors that are outside the realm of considerate conduct and are unaware that they are doing so. These behaviors affect the organizational climate, and their negative effects multiply if left unchecked. Interventions for incivility and bullying behaviors are needed at both individual and administrative levels.

Publication types

  • Review

MeSH terms

  • Aggression
  • Dominance-Subordination
  • Humans
  • Interprofessional Relations
  • Nurses / psychology*
  • Occupational Exposure / adverse effects
  • Occupational Exposure / prevention & control*
  • Self Concept
  • Shame*
  • Social Behavior*
  • United States
  • Violence / prevention & control*