Table 2

An overview of the five consultations (2009–2021) included in the analysis

ConsultationYearProposal
C12009To charge non-attendance from all health professionals at outpatient clinics, either
  • the non-attendance fee being standardised equal to the user fee of specialists or

  • the non-attendance fee being set according to the user fee of the type of health professional.

C22016To exempt patients in psychiatric and substance abuse outpatient care (after the non-attendance fee had been increased to twice the user fee in 2015), either
  • these groups of patients should be charged no more than the user fee of specialists, or

  • these groups of patients should be exempt when absence is because of their state of health.

C32019To increase the non-attendance fee to three times the user fee of specialists.
C42020To charge non-attendance from video and telephone appointments similarly as with ordinary consultations.
C52021To permit private laboratory and radiography companies that have an agreement with the regional health authority to charge the non-attendance fee as in public outpatient clinics.