Table 5 Patient complaints leading to measures in Finland 2000–2004
Complaints leading to measures n (%)
All complaints
2000 (n = 683)236 (35)
2001 (n = 761)273 (36)
2002 (n = 778)315 (40)
2003 (n = 1127)445 (39)
2004 (n = 1296)557 (43)
Complaints about mental health care
2000 (n = 144)26 (18)
2001 (n = 152)28 (18)
2002 (n = 142)23 (16)
2003 (n = 165)37 (22)
2004 (n = 211)59 (28)