Table 3 Patient complaints (total number and/100 000 inhabitants) between state provinces in Finland 2000–2004

	Complaints, n	Population	Incidence/100 000 population	Risk Ratio	95% CI, lower	95% CI, upper	p Value
South
2000	250	2081507	12.01	1
2001	249	2095416	11.88	0.99	0.83	1.18	0.905
2002	292	2106717	13.86	1.15	0.98	1.34	0.096
2003	383	2116914	18.09	1.51	1.28	1.77	<0.001*
2004	364	2127056	17.11	1.43	1.21	1.67	<0.001*
West
2000	145	1835836	7.90	1
2001	214	1839581	11.63	1.47	1.19	1.82	<0.001*
2002	137	1843225	7.43	0.94	0.75	1.19	0.610
2003	243	1848269	13.14	1.67	1.36	2.05	<0.001*
2004	320	1854598	17.25	2.19	1.80	2.69	<0.001*
East
2000	82	591093	13.87	1
2001	105	588106	17.85	1.29	0.96	1.72	0.087
2002	84	584974	14.36	1.04	0.76	1.40	0.824
2003	108	582781	18.53	1.34	1.00	1.78	0.048*
2004	116	581091	19.96	1.44	1.09	1.91	0.012*
Oulu
2000	54	455135	11.86	1
2001	69	456502	15.11	1.27	0.89	1.82	0.183
2002	46	457345	10.06	0.85	0.57	1.26	0.410
2003	64	458504	13.96	1.18	0.82	1.69	0.379
2004	72	460893	15.62	1.32	0.93	1.87	0.126
Lapland
2000	13	191768	6.78	1
2001	21	189288	11.09	1.64	0.82	3.27	0.163
2002	29	187777	15.44	2.28	1.18	4.38	0.014*
2003	30	186917	16.05	2.37	1.24	4.54	0.009*
2004	37	186443	19.85	2.93	1.56	5.51	0.001*

*Significant p values.