Table 2 Patient complaints processed in Finland 2000–2004; all complaints and complaints about mental health care

	Complaints, n	Population*	Incidences/100 000 inhabitants	Risk Ratio	95 % CI, lower	95 % CI, upper	p Value
All complaints
2000	683	5155339	13.24	1
2001	761	5168893	14.72	1.11	1.00	1.23	0.045†
2002	778	5180038	15.01	1.13	1.02	1.26	0.017†
2003	1127	5193385	21.70	1.64	1.49	1.80	<0.001†
2004	1296	5210081	24.87	1.87	1.71	2.06	<0.001†
Complaints about mental health care
2000	144	5155339	2.79	1
2001	152	5168893	2.94	1.05	0.84	1.32	0.658
2002	142	5180038	2.74	0.98	0.78	1.24	0.874
2003	165	5193385	3.17	1.14	0.91	1.42	0.259
2004	211	5210081	4.04	1.45	1.17	1.79	<0.000†