Table 2

Cultural sensitivity and awareness checklist

1. Communication methodIdentify the patient's preferred method of communication. Make necessary arrangements if translators are needed.
2. Language barriersIdentify potential language barriers (verbal and non-verbal). List possible compensations.
3. Cultural identificationIdentify the patient's culture. Contact your organisation's culturally specific support team (CSST) for assistance.
4. ComprehensionDouble-check: Does the patient and/or family comprehend the situation at hand?
5. BeliefsIdentify religious/spiritual beliefs. Make appropriate support contacts.
6. TrustDouble-check: Does the patient and/or family appear to trust the caregivers? Remember to watch for both verbal and non-verbal cues. If not, seek advice from the CSST.
7. RecoveryDouble-check: Does the patient and/or family have misconceptions or unrealistic views about the caregivers, treatment, or recovery process? Make necessary adjustments.
8. DietAddress culture-specific dietary considerations.
9. AssessmentsConduct assessments with cultural sensitivity in mind. Watch for inaccuracies.
10. Health care provider biasAlways remember, we all have biases and prejudices. Examine and recognise yours.