Table 2

Cultural sensitivity and awareness checklist

FocusInstructions
1. Communication methodIdentify the patient's preferred method of communication. Make necessary arrangements if translators are needed.
2. Language barriersIdentify potential language barriers (verbal and non-verbal). List possible compensations.
3. Cultural identificationIdentify the patient's culture. Contact your organisation's culturally specific support team (CSST) for assistance.
4. ComprehensionDouble-check: Does the patient and/or family comprehend the situation at hand?
5. BeliefsIdentify religious/spiritual beliefs. Make appropriate support contacts.
6. TrustDouble-check: Does the patient and/or family appear to trust the caregivers? Remember to watch for both verbal and non-verbal cues. If not, seek advice from the CSST.
7. RecoveryDouble-check: Does the patient and/or family have misconceptions or unrealistic views about the caregivers, treatment, or recovery process? Make necessary adjustments.
8. DietAddress culture-specific dietary considerations.
9. AssessmentsConduct assessments with cultural sensitivity in mind. Watch for inaccuracies.
10. Health care provider biasAlways remember, we all have biases and prejudices. Examine and recognise yours.