RT Journal Article
SR Electronic
T1 Mr Kennedy and consumerism
JF Journal of Medical Ethics
JO J Med Ethics
FD BMJ Publishing Group Ltd and Institute of Medical Ethics
SP 180
OP 181
DO 10.1136/jme.7.4.180
VO 7
IS 4
A1 Dame Elizabeth Ackroyd
YR 1981
UL http://jme.bmj.com/content/7/4/180.abstract
AB I welcome Mr Kennedy's general approach, but query whether the concept of consumerism is so closely applicable to medical care as he maintains. However, in particular aspects, especially the handling of complaints, his criticisms echo those made by the Patients Association. Finally, I detect some ground for hope in the more enlightened attitude creeping in to the eduction of the medical student.