Article Text
Statistics from Altmetric.com
Daniel Taylor and Dawn Goodwin present a case study of the Morecambe Bay Inquiry (MBI), which examined the high rate of maternal and neonatal deaths over a period of 9 years (2004–2013), within the small maternity unit of Furness General Hospital (FGH), one of the three hospitals comprising Morecambe Bay Hospitals Trust.1 They examine this through a conceptual lens, and provide a solution involving changes in medical education. This commentary explores both these elements.
First, they use the lens of ‘Normalisation of Deviance’ (NoD) to explain organisational failure. However, other available lenses such as ‘Sociology of Disasters’, ‘Organisational Silence’ and ‘Comfort-seeking Behaviour’ may point to different problems and solutions. More justification for their choice of the lens of NoD would have been useful. Similarly, more justification for their focus on a cluster of five ‘serious untoward incidents’ (SUIs) occurring in 2008 would also have been useful. They suggest that before 2008, the perinatal mortality rate was low, patient satisfaction was high and recent level 2 accreditation of maternity services by the Clinical Negligence Scheme for Trusts all suggested standards of care within the obstetric department were adequate. This stream of positive signals is likely to have contributed towards a genuine belief of safe operation within the maternity unit by staff and board members.
However, as they acknowledge, the first problem can be seen in 2004. According to the MBI,2 there were SUIs in the years before and after 2008, but this …
Footnotes
Funding The authors have not declared a specific grant for this research from any funding agency in the public, commercial or not-for-profit sectors.
Competing interests None declared.
Provenance and peer review Commissioned; internally peer reviewed.
Linked Articles
Read the full text or download the PDF:
Other content recommended for you
- Organisational failure: rethinking whistleblowing for tomorrow’s doctors
- Response to: Correspondence on ‘Organisational failure: rethinking whistleblowing for tomorrow’s doctors’ by Taylor and Goodwin
- What became of the ‘eyes and the ears’?: exploring the challenges to reporting poor quality of care among trainee medical staff
- Early development of primary care networks in the NHS in England: a qualitative mixed-methods evaluation
- ‘I did try and point out about his dignity’: a qualitative narrative study of patients and carers’ experiences and expectations of junior doctors
- Using data and quality monitoring to enhance maternity outcomes: a qualitative study of risk managers’ perspectives
- Incivility in healthcare: the impact of poor communication
- Towards optimising local reviews of severe incidents in maternity care: messages from a comparison of local and external reviews
- Trends and the future of postgraduate medical education
- PTH-44 Improving the Morecambe Bay Acute Upper Gastrointestinal Bleeding Service