Experiences of care | Number | Per cent |
---|---|---|
*This question was initially included in the “Regard for patients” dimension. For purposes of this analysis, however, it was removed and considered separately. | ||
†This question was initially included in the “Emotional support” dimension. For purposes of this analysis, however, it was removed and considered separately. | ||
‡71.2% of respondents responded “yes, always” to the questions about confidence and trust in both doctors and nurses. | ||
Treatment with respect and dignity?* | ||
Yes, always | 10 530 | 84.7 |
Yes, sometimes | 1636 | 13.2 |
No | 264 | 2.1 |
Confidence and trust in the nurses treating you?†‡ | ||
Yes, always | 9656 | 77.2 |
Yes, sometimes | 2543 | 20.3 |
No | 316 | 2.5 |
Confidence and trust in the doctors treating you?†‡ | ||
Yes, always | 10 945 | 87.3 |
Yes, sometimes | 1404 | 11.2 |
No | 192 | 1.5 |
Enough say about your treatment?* | ||
Yes, definitely | 8254 | 67.8 |
Yes, somewhat | 3117 | 25.6 |
No | 807 | 6.6 |
Would you recommend this hospital to your friends and family? | ||
Yes, definitely | 9552 | 77.2 |
Yes, probably | 2328 | 18.8 |
No | 498 | 4.0 |