Table 2

Selected experiences and evaluations of hospital care

Experiences of careNumberPer cent
*This question was initially included in the “Regard for patients” dimension. For purposes of this analysis, however, it was removed and considered separately.
†This question was initially included in the “Emotional support” dimension. For purposes of this analysis, however, it was removed and considered separately.
‡71.2% of respondents responded “yes, always” to the questions about confidence and trust in both doctors and nurses.
Treatment with respect and dignity?*
    Yes, always10 53084.7
    Yes, sometimes163613.2
    No2642.1
Confidence and trust in the nurses treating you?†‡
    Yes, always965677.2
    Yes, sometimes254320.3
    No3162.5
Confidence and trust in the doctors treating you?†‡
    Yes, always10 94587.3
    Yes, sometimes140411.2
    No1921.5
Enough say about your treatment?*
    Yes, definitely825467.8
    Yes, somewhat311725.6
    No8076.6
Would you recommend this hospital to your friends and family?
    Yes, definitely955277.2
    Yes, probably232818.8
    No4984.0